Refund policy

Refund policy

At Mybatteryparts.com, we strive to provide our customers with high-quality products and excellent customer service. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our return policy.

Return Eligibility:

You may request a return within 30 days of the date of purchase.
To be eligible for a return, the product must be in its original condition and packaging.
Products that are used, damaged, or not in their original packaging may not be eligible for a return.

How to Initiate a Return:

Contact us email us at sale@mybatteryparts.com to initiate the return process.
Provide your order number, the reason for the return, and any relevant photos or information.
Our team will guide you through the return process, including providing instructions for shipping the item back to us.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping method to ensure your return is received.

Refund or Exchange:

Once we receive the returned item and verify its condition, we will process your refund or exchange.
Refunds will be issued to the original payment method used for the purchase.
If you opt for an exchange, we will ship the replacement item once the return is processed.

Products:

If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will arrange for a replacement or a refund.

Cancellations:

Orders may be cancelled without penalty if the cancellation request is made before the order is shipped. Once the order is shipped, the standard return policy applies.

Privacy:

We value your privacy and will handle your personal information in accordance with our Privacy Policy.
My Battery Parts reserves the right to update or modify this return policy at any time. We recommend reviewing this policy periodically for any changes.
If you have any questions or need assistance with your return, please contact us.